Dial 000 if you’re in danger or need help with fire, ambulance or police. And keep a list of emergency numbers by your phone or in your mobile. For other parenting advice or support, ring a national helpline or the parent helpline for your state.

General helplines: Australia-wide

• 13 YARN (Aboriginal and Torres Strait Islander support)

  • 139 276, 7 days, 24 hours 

• 1800 RESPECT (National Sexual Assault Domestic and Family Violence Counselling Service)

  • 1800 737 732, 7 days, 24 hours

• Australian Breastfeeding Association – Breastfeeding helpline

  • 1800 MUM 2 MUM (or 1800 686 268), 7 days, 24 hours

• Beyond Blue Support Service

  • 1300 224 636, 7 days, 24 hours

• Carer Gateway

  • 1800 422 737, Monday-Friday, 8 am-5 pm

• Family Relationship Advice Line

  • 1800 050 321, Monday-Friday, 8 am-8 pm; Saturday (except national public holidays), 10 am-4 pm

• ForWhen (for new and expecting parents)

  • 1300 242 322, Monday-Friday, 9 am-4.30 pm (AEST/AEDT)

• Healthdirect

  • 1800 022 222, 7 days, 24 hours

• Lifeline

  • 131 114, 7 days, 24 hours​

• MensLine Australia (support and referral to specialist men’s services)

  • 1300 789 978, 7 days, 24 hours

• National Poisons Information Centre

  • 131 126, 7 days, 24 hours

• Perinatal Anxiety and Depression Australia (PANDA) Helpline

  • 1300 726 306, Monday-Friday, 9 am-7.30 pm (AEST/AEDT); Saturday and public holidays, 9 am-4 pm (AEST/AEDT)

• Pregnancy, Birth and Baby

  • 1800 882 436, 7 days, 7 am-midnight (AEST/AEDT)

• SANE Australia Mental Health Helpline

  • 1800 187 263, Monday-Friday, 10 am-8 pm (AEST/AEDT)

• QLife

  • 1800 184 527, 7 days, 3 pm (AEST/AEDT)-midnight (AWST)

Queensland: 

• 13 HEALTH

  • 1343 2584 (13 HEALTH), 24 hours, 7 days

• Parentline Queensland and Northern Territory

  • 1300 301 300, 7 days, 8 am-10 pm

New South Wales: 

• Karitane Careline

  • 1300 227 464, Monday-Thursday, 8 am-9 pm; Friday, 8 am-4.30 pm; Saturday, 9 am-3:30 pm

• Parent Line NSW

  • 1300 130 052, Monday-Friday, 9 am-9 pm; Saturday-Sunday, 4 pm-9 pm

• Tresillian Parent’s Help Line

  • 1300 272 736 (1300 2Parent), 7 days, 7 am-11 pm

Australian Capital Territory: 

• Parentline ACT

  • (02) 6287 3833, Monday-Friday (except public holidays), 9 am-4 pm

Australian Capital Territory:

• Parentline ACT

  • (02) 6287 3833, Monday-Friday (except public holidays), 9 am-4 pm

Northern Territory: 

• FACES Family Support Line NT

  • 1800 999 900, Monday-Friday, 8am-8pm

• Parentline Queensland and Northern Territory

  • 1300 301 300, 7 days, 8 am-10 pm

South Australia: 

• Parent Helpline South Australia

  • 1300 364 100, 7 days, 7.15 am-9.15 pm

Tasmania: 

• Parent Line Tasmania

  • 1300 808 178, 7 days, 24 hours

Victoria:

• Council of Single Mothers and their Children

  • 03 9654 0622 or 1300 552 511 (outside metro Melbourne), Monday-Friday, 9.30am-3pm

• Maternal and Child Health Line

  • 132 229, 7 days, 24 hours

• Parentline Victoria

  • 132 289, 7 days, 8 am-12 am

Western Australia: 

• Ngala Parenting Line

  • (08) 9368 9368 (metropolitan) or 1800 111 546 (regional callers), 7 days, 8 am-8 pm​

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Get links to services and support for 

• Aboriginal and Torres Strait Islander families,

• Multicultural families,

•  LGBTIQ+ families and 

• Families with disability.

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If someone is in immediate danger, or a serious injury has occurred, call 000.